Shipping Policy
Thank you for choosing Prem Industries India Limited for your packaging needs. We're committed to providing you with a seamless shipping experience. Please take a moment to review our shipping policy:
1. Shipping Methods
Standard Shipping: Estimated delivery within 5-7 business days.
2. Order Processing
Orders are typically processed within 1-2 business days.
You will receive an email confirmation with tracking information once your order is shipped.
3. Shipping Rates
Shipping costs are determined by the weight, size, and delivery location of your order, and you'll be able to view the shipping charges at the checkout stage.
4. Shipping Damage or Loss
If your order arrives damaged or is lost in transit, please contact our customer support team within 3 business days of receiving your order. We will work to resolve the issue promptly.
5. Address Accuracy
It is crucial to provide accurate shipping information during checkout. We are not responsible for delays or additional charges caused by incorrect address details.
6. Tracking Your Order
You can track your order using the provided tracking number. If you have any queries about your shipment's status, reach out to our customer support team.
7. Returns and Exchanges
For information on returns and exchanges, please refer to our Returns Policy.
8. Holiday Shipping
During peak holiday seasons, shipping times may be longer than usual due to increased demand. Please plan your orders accordingly.
9. Contact Us
If you have any inquiries or doubts about our shipping guidelines or your purchase, don't hesitate to reach out to our customer support team via email at ecommerce@premindustries.in or call us at +91 8447247227.
By placing an order with Prem Industries India Limited, you agree to abide by this shipping policy. We appreciate your trust in our products and services and are dedicated to delivering your packaging solutions with care and efficiency.
Note: This shipping policy is subject to change. Please check our website for the most up-to-date information